Shipping Policy

Special Notice - Canada Post Strike

Due to the Canada Post strike, we are still accepting online orders for shipping and will be using alternative carriers. Please be aware that, depending on your location, we may hold shipments if severe weather is expected to ensure your plants arrive safely. We highly recommend keeping an eye on the tracking information and arranging for someone to receive the order upon delivery to prevent it from being left outside for too long.

If you encounter any issues with your order upon delivery, please email us with photos within 24 hours of receipt. Your feedback is always welcome, as we continually strive to improve with the goal of creating happy plant parents!

Shipping Information
We’re proud to offer shipping across Canada! We use Canada Post Xpresspost, Expedited Parcel, and UPS Express shipping to ensure your plants arrive safely. Once your order is shipped, you’ll receive a tracking number to keep an eye on your delivery.

Shipping Time
Expect your plant to arrive within 4 to 9 business days. We only ship on Mondays and Tuesdays to avoid the risk of your plant sitting at the post office over the weekend. Orders placed by Sunday evening will be shipped on Monday, so please keep this in mind when estimating your delivery date.

Cold Weather Shipping
During the cooler months, we’ll include a complimentary heat pack with your order to keep your plants warm and cozy during transit.

Plant Care After Shipping
Travel can be tough on plants! When your plant arrives, it may show signs of stress as it adjusts to its new environment. With proper lighting and watering, it should bounce back in no time. We recommend waiting at least two weeks before potting or fertilizing to avoid adding any extra stress to your new plant.

We take great care in packaging all plants to ensure they arrive safely. However, if your plant doesn’t look healthy upon arrival, please email us with a photo within 24 hours of delivery, and we’ll be happy to assist.