Shipping Policy
Shipping Information
We’re proud to offer shipping across Canada! We use Canada Post Xpresspost, Expedited Parcel, and UPS Express shipping to ensure your plants arrive safely. Once your order is shipped, you’ll receive a tracking number to keep an eye on your delivery.
Shipping Time
Expect your plant to arrive within 5 to 15 business days. We only ship on Mondays and Tuesdays to avoid the risk of your plant sitting at the post office over the weekend. Orders placed by Sunday evening will be shipped on Monday, so please keep this in mind when estimating your delivery date.
Cold Weather Shipping
Winter weather can be unpredictable, and our top priority is ensuring your plants arrive safely. To prevent cold damage, we may temporarily hold shipments if temperatures along the route pose a risk. Orders are prioritized as soon as conditions improve, and we closely monitor the forecast to ship at the earliest safe opportunity. If there’s a chance your package could be delayed over the weekend or encounter extreme cold, we may adjust the shipping schedule accordingly.
Orders typically ship within 5 to 15 business days, but severe weather may cause additional delays. We strive to ship only when temperatures in your region are above 0°C and include a complimentary heat pack during the cooler months to keep your plants warm in transit.
To help ensure a smooth delivery, we recommend monitoring your tracking information and arranging for someone to receive the package promptly to prevent exposure to the cold. If you experience any issues upon delivery, please email us with photos within 24 hours of receipt.
Thank you for your patience and understanding as we take every precaution to keep your green companions safe on their journey!
Plant Care After Shipping
Travel can be tough on plants! When your plant arrives, it may show signs of stress as it adjusts to its new environment. With proper lighting and watering, it should bounce back in no time. We recommend waiting at least two weeks before potting or fertilizing to avoid adding any extra stress to your new plant.
We take great care in packaging all plants to ensure they arrive safely. However, if your plant doesn’t look healthy upon arrival, please email us with a photo within 24 hours of delivery, and we’ll be happy to assist.
Workshop Testimonials
Inspiring Connection Through Hands-On Plant Experiences
Fable
Kate-Lynn M.
Cheryl’s Plant Styling Masterclass was an absolute hit at our store! Her expertise and passion for plants made the workshop both inspiring and accessible for all skill levels. She was a joy to work with—friendly, quick to respond, and incredibly easy to communicate with. Our guests left feeling confident and excited to style their own spaces with greenery. We can't wait to have her back!
Telus
Dilys N.
My colleagues and I had an amazing experience with Cheryl's hands-on, relaxing and educating virtual terrarium workshop. Not only did we learn to build our own succulent terrariums; we also received many tips and tricks around plant care. I would absolutely recommend Foliage for corporate events! The plants we received were beautifully curated for each person (note: we had 50 people at the virtual workshop)!
TELUS
Alessandro Z.
Had a great time with Cheryl today at the virtual team event Foliage hosted for us. Our whole team loves their new succulent gardens and I learned a lot from Cheryl's awesome houseplant tips and tricks!