Getting Your Order
Pick-up Information
Pick-up is available during our regular business hours, and you’ll receive an email notification as soon as your order is ready. We’ll continue to care for your plants while they wait, though they’ll be packaged in a bag with limited light. Please note that all orders must be picked up within 7 business days.
If your order isn’t collected within that time, it will be canceled and a refund will be issued, minus a 25% restocking fee. Need a bit more time? No problem! Just contact us to arrange an alternative pick-up plan.
Pick-up is available during our regular business hours, and you’ll receive an email notification as soon as your order is ready. We’ll continue to care for your plants while they wait, though they’ll be packaged in a bag with limited light. Please note that all orders must be picked up within 7 business days.
If your order isn’t collected within that time, it will be canceled and a refund will be issued, minus a 25% restocking fee. Need a bit more time? No problem! Just contact us to arrange an alternative pick-up plan.
Local Delivery
We’re happy to offer delivery to various locations throughout Halton, Toronto, and the GTA! If your order qualifies for local delivery, you’ll see the option at checkout, along with the delivery cost. If local delivery doesn’t appear as an option, it could be due to your location or a minimum purchase requirement. Feel free to reach out with any questions!
We’re happy to offer delivery to various locations throughout Halton, Toronto, and the GTA! If your order qualifies for local delivery, you’ll see the option at checkout, along with the delivery cost. If local delivery doesn’t appear as an option, it could be due to your location or a minimum purchase requirement. Feel free to reach out with any questions!
We offer free delivery on purchases over $75 (before taxes) within a 10km radius of our store at 126 Mill Street. For orders under $75, a delivery fee of $15 applies within our local delivery zone. For larger plants, like trees, special arrangements may be needed, and additional charges may apply.
Canada-wide Shipping
Exciting news! We now ship to all provinces across Canada! A flat-rate shipping fee of $25 applies to all online orders. If you have trouble placing an order to your address, don’t hesitate to contact us for assistance. If you’re located in Nunavut, the Northwest Territories, or Yukon, please get in touch before placing your order as special shipping rates may apply. At this time, we’re unable to ship large plants over 7" pot size or ceramics larger than 8".
Exciting news! We now ship to all provinces across Canada! A flat-rate shipping fee of $25 applies to all online orders. If you have trouble placing an order to your address, don’t hesitate to contact us for assistance. If you’re located in Nunavut, the Northwest Territories, or Yukon, please get in touch before placing your order as special shipping rates may apply. At this time, we’re unable to ship large plants over 7" pot size or ceramics larger than 8".
We ship plants on Mondays and Tuesdays to minimize the chance of them sitting at the post office over the weekend. During the cooler months, we’ll include a complimentary heat pack to keep your plants safe.
In some cases, extra shipping charges may apply. If this happens, we’ll reach out to confirm whether you’d like to pay the additional fees or cancel the order. If we don’t hear back within 48 hours, the order will be automatically canceled. Please note, Foliage reserves the right to modify this service without prior notice.
